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If you were expecting to receive your food stamps (SNAP/EBT) this March and did not receive them, don't panic. There are several reasons why your deposit may not have arrived on time.
The best part is that the solutions are within your reach. So before you panic, check out the following information to see what might be going on and what the solution is for you to receive your SNAP payment (Supplemental Nutrition Assistance Program), which is provided by the federal government.
Did you have to do a renewal or report and forgot?
One of the most common reasons for not making the deposit is that you had to renew your benefits or send a periodic report, but you did not do so. If this is the case, go to your state's benefits portal and look for a section called "Notices", "Messages" or "Notifications".
If the notice says that you did not submit the renewal or report, you will likely have to reapply for benefits. But don't worry, in some states you can file the report late and get your benefits back.
This process is called "reinstatement" and 22 states allow it, so if you have any doubts, it is best to call your state or county agency to clarify what you should do.
I sent my renewal or report, but I haven't received anything yet
If you have already sent in your renewal or report, but still have not received your benefits, it could be for several reasons:
- Did you miss the renewal interview?: For many annual renewals, an interview is required (usually by phone). If you did not attend the interview, your deposit may have been delayed
- Are you missing documents?: Sometimes, more information is needed before benefits can be approved. Check your portal or email for notices asking you to or send additional documents, such as (1) proof of income, (2) changes in your household , or (3) details about large expenses such as rent or child care.
Are you no longer eligible?
If you completed the renewal and interview, you may no longer be eligible for benefits. In this case, you should receive a notification explaining the reason, either in the online portal or by mail.
Are there processing delays?
Many SNAP agencies are dealing with more work and fewer resources, which is causing processing delays. Keep in mind that the state has up to 30 days to process your renewal. If it has been more than 30 days, it is time to your state or county agency.
What if none of the above applies?
If you've checked all of the above and it doesn't seem to be the problem, something unusual may be going on with your case. For example, sometimes states can change the date deposits are sent, which could be causing the delay.
If this is your case, these are the options you have:
- Check the online portal and your email again
- Call the state or county agency
- a local food bank or community organization that can help you understand the situation.
- It is best to your state or county agency to clarify any questions you may have so that you do not miss out on what is rightfully yours.